Privacy Policy

Your privacy is important to us. We process your data with complete security and transparency.

Information pursuant to Articles 13-14 of EU Regulation No. 2016/679 regarding the processing of personal data

Privacy policy

Data Controller:
MILANO GENERATORI s.r.l.
VAT ID 03953140161
REA BG422803
SHARE CAPITAL €50,000.00 fully paid
EMAIL service@milanogeneratori.it

Website to which this privacy policy refers: https://milanogeneratori.it/ (Website).

The Data Controller has not appointed a DPO. Therefore, you can send any request for information directly to the Data Controller.

GENERAL INFORMATION

This document describes how the Data Controller processes your personal data provided on the Website.

The main processing of your personal data is described below. In particular, the legal basis of the processing, whether the provision is mandatory and the consequences of not providing personal data are explained. To better describe your rights, where necessary, we have specified if and when a certain processing of personal data is not carried out.

Registration on the Website

The information and data required in case of registration will be used to allow you both to access the reserved area of the Website and to use the online services offered by the Data Controller to registered users. The legal basis of the processing is the Data Controller’s need to execute pre-contractual measures adopted at the request of the data subject. The provision of data is optional. However, your possible refusal to provide the data will result in the impossibility of registering on the Website.

Purchases on the Website

It is not possible to make purchases on the Website. Therefore, your personal data will not be processed for this purpose. The Data Controller does not process user data to send “reminder” emails for purchasing products and/or services of the Data Controller itself.

Responding to your requests

Your data will be processed to respond to your requests for information. The provision is optional, but your refusal will result in the impossibility for the Data Controller to respond to your questions. The legal basis of the processing is the legitimate interest of the Data Controller to follow up on user requests. This legitimate interest is equivalent to the user’s interest in receiving a response to communications sent to the Data Controller.

Generic marketing

With your prior consent, the Data Controller may process the personal data you provide in order to send you advertising material and/or newsletters relating to its own or third-party products. The legal basis for this processing is your consent. The provision of personal data for this purpose is merely optional. The lack of consent to the processing of data for marketing purposes will result in your inability to receive advertising material relating to products/services of the Data Controller and/or third parties as well as the inability for the Data Controller to carry out market research, including that aimed at evaluating the degree of user satisfaction, as well as to send you newsletters. These communications will be sent to the e-mail address you provided on the Website.

Profiling

With your prior consent, the Data Controller may process your personal data for profiling purposes, i.e., for the analysis of your consumption choices through the detection of the type and frequency of purchases you make, in order to send you advertising material and/or newsletters relating to its own or third-party products of your specific interest. The legal basis for this processing is your consent. The provision of data for this purpose is merely optional. The lack of consent to the processing of your personal data for profiling purposes will result in the inability for the Data Controller to develop your commercial profile, through the detection of your purchasing choices and habits as well as to send you advertising material, relating to products of the Data Controller and/or third parties, of your specific interest. These communications will be sent to the e-mail address you provided on the Website.

Data transfer

The Data Controller does not transfer your personal data to third parties.

Geolocation

In case of access to the Website, you may receive a notification on your device (fixed and/or mobile) that will give you the possibility to allow or not the identification of the device itself (so-called geo-location). You may freely consent to or refuse such setting, without this entailing substantial changes to the functionality of the Website. You may modify the geolocation settings at any time through your device settings. The legal basis of the processing consists in the legitimate interest of the Data Controller to provide services relevant to the user’s location. This legitimate interest is equal to the user’s interest in receiving services as relevant as possible to their location.

Communication of personal data

As part of its ordinary activity, the Data Controller may communicate your personal data to certain categories of subjects. In article 2 you can find the list of subjects to whom the Data Controller communicates your personal data. To facilitate the protection of your rights, article 2 may specify in some cases when your data is not communicated to third parties.

The “communication” to third parties of personal data is different from “transfer” (regulated in the preceding point). In fact, in communication, the third party to whom the data is transmitted can use it only for the specific purposes described in the relationship with the Data Controller. In transfer, instead, the third party becomes an autonomous Data Controller of the personal data. Furthermore, to transfer your personal data to third parties, your consent is always required.

Without prejudice to the above, it remains understood that the Data Controller may in any case use your personal data to correctly fulfill the obligations provided for by the laws in force.

SPECIFIC PRIVACY NOTICE

Art. 1 Processing methods

1.1 The processing of your personal data will be mainly carried out with the aid of electronic or automated means, according to the methods and with the tools suitable to guarantee their security and confidentiality of personal data. If the automatic chatbot service is operational, your personal data will also be processed to allow the activation of this service, through which the user can contact and be contacted by the Data Controller, with prior consent. The legal basis is the legitimate interest of the Data Controller to respond to user requests through the chatbot service. This legitimate interest can be considered equivalent to the data subject’s interest in using the automatic chatbot service.

1.2 The information acquired and the processing methods will be relevant and not excessive in relation to the type of services rendered. Your data will also be managed and protected in secure IT environments adequate to the circumstances.

1.3 “Special data” is not processed through the Website. Special data is that which may reveal racial and ethnic origin, religious, philosophical or other beliefs, political opinions, membership in parties, trade unions, associations or organizations of a religious, philosophical, political or trade union nature, health status and sexual life.

1.4 Judicial data is not processed through the Website.

Art. 2 Communication of personal data

The Data Controller may communicate your personal data to specific categories of subjects. The subjects to whom the Data Controller reserves the right to communicate your data are indicated below:

  • The Data Controller may communicate your personal data to all those subjects (including Public Authorities) who have access to personal data by virtue of regulatory or administrative provisions.
  • Your personal data may also be communicated to all those public and/or private subjects, natural and/or legal persons (legal, administrative and tax consultancy firms, Judicial Offices, Chambers of Commerce, Labor Chambers and Offices, etc.), where the communication is necessary or functional to the correct fulfillment of obligations arising from the law.
  • The Data Controller makes use of employees and/or collaborators in any capacity. For the correct functioning of the Website, the Data Controller may communicate your personal data to these employees and/or collaborators.
  • In its ordinary activity of managing the Website, the Data Controller makes use of companies, consultants or professionals in charge of installation, maintenance, updating and, in general, management of the hardware and software of the Data Controller or which the latter uses for the provision of its services. Therefore, only with reference to these purposes, your data may also be processed by these subjects.
  • For sending its communications, the Data Controller makes use of external companies in charge of sending this type of communications (CRM platforms). Your personal data (in particular email) may therefore be communicated to these companies.
  • For customer assistance purposes, the Data Controller makes use of one or more companies in charge of providing customer care services. Only for this purpose, your personal data may be communicated to these companies.

The Data Controller reserves the right to modify the above-indicated list based on its ordinary operations. Therefore, you are invited to regularly access this notice to check to which subjects the Data Controller communicates your personal data.

Art. 3 Conservation of personal data

3.1 This article describes how long the Data Controller reserves the right to retain your personal data.

  • Your personal data will be retained only for the time necessary to ensure the correct provision of services offered through the Website.
  • For customer care purposes, data will be deleted once the assistance service is completed.

3.2 Without prejudice to what is provided for in article 3.1, the Data Controller may retain your personal data for the time required by specific regulations, as modified from time to time.

Art. 4 Transfer of personal data

4.1 The Data Controller is based in a country that has an adequate level of security from a regulatory point of view. When the transfer of your personal data takes place to a non-EU country and for which the European Commission has expressed an adequacy decision, the transfer is considered safe from a regulatory point of view in any case. This article 4.1 indicates from time to time the countries to which your personal data may possibly be transferred and where the European Commission has expressed an adequacy decision.

  • Users are therefore invited to regularly access this article to verify if the transfer of their personal data takes place to a country with these characteristics.

4.2 Without prejudice to what is indicated in article 4.1, your data may also be transferred to non-EU countries and for which the European Commission has not expressed an adequacy decision. You are therefore invited to regularly view this article 4.2 to ascertain to which of these countries your data is possibly transferred.

4.3 In this article, the Data Controller indicates the countries to which it possibly specifically directs its activity. This circumstance may imply the application of the legislation of the reference country, together with that which regulates the relationship with the user based on what is indicated in the Preamble.

  • Upon request from the user, the Data Controller will apply to the processing of personal data the possibly more favorable legislation provided for by the user’s own national legislation.

Art. 5. Rights of the data subject

The Data Controller informs you that you have the right to:

  • ask the Data Controller for access to your personal data and the rectification or erasure of the same or the limitation of processing that concerns you or to object to their processing, in addition to the right to data portability
  • withdraw consent at any time without prejudice to the lawfulness of processing based on consent given before the withdrawal
  • lodge a complaint with a supervisory authority.

The above rights may be exercised with a request addressed without formality to the contacts indicated in the Preamble.

Art. 6. Modifications and Miscellaneous

The Data Controller reserves the right to make changes to this notice at any time, giving appropriate publicity to the users of the Website and ensuring in any case adequate and similar protection of personal data. In order to view any changes, you are invited to regularly consult this notice. In case of substantial changes to this privacy notice, the Data Controller may also communicate this by email.

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